Payment Policy

Last Updated: July 11, 2026

This Payment Policy explains the accepted payment methods, payment requirements, transaction procedures, and other payment-related terms for purchases made through East Texas Containers Inc (“East Texas Containers,” “we,” “our,” or “us”).

We are committed to providing a secure and transparent payment process for all customers.

Accepted Payment Methods

For security, verification, and transaction processing purposes, East Texas Containers Inc currently accepts the following payment methods:

  • Bank Transfer
  • Apple Pay
  • Zelle

Payment instructions will be provided directly to customers after order confirmation or upon request through our official communication channels.

We do not currently accept:

  • Cash payments.
  • Personal checks.
  • Money orders.
  • Cryptocurrency.
  • Payment upon delivery.

Payment Requirements

Full payment must be received and successfully cleared before products are dispatched unless otherwise agreed upon in writing by East Texas Containers Inc.

Orders will remain pending until payment confirmation has been received.

Failure to complete payment within the required timeframe may result in order cancellation.

Order Verification

To help protect our customers and our business from unauthorized transactions or fraudulent activity, payment verification may be required before an order is processed.

Verification Rights

East Texas Containers Inc reserves the right to:

  • Request additional information to verify payment details.
  • Delay order processing until payment confirmation is completed.
  • Cancel transactions where fraudulent, suspicious, or unauthorized activity is suspected.

Order Cut-Off Time

Orders placed before our daily cut-off time will begin processing on the same business day whenever possible.

Daily Order Cut-Off Time: 5:00 PM (GMT-06:00) Central Standard Time (Chicago)

Orders received after 5:00 PM, on weekends, or on public holidays will be processed on the next business day.

Please note that meeting the order cut-off time does not guarantee same-day shipment. Orders remain subject to payment verification, product availability, and processing requirements.

Currency

All prices displayed on our website and all transactions processed by East Texas Containers Inc are listed in:

United States Dollars (USD)

Any bank fees, transfer fees, currency conversion charges, or other fees imposed by financial institutions are the responsibility of the customer.

Payment Confirmation

Once payment has been received and successfully verified, customers may receive confirmation that their order has been approved for processing.

Order preparation and fulfillment activities generally begin after successful payment clearance.

Pricing Errors

While East Texas Containers Inc makes every effort to ensure pricing information is accurate, errors may occasionally occur.

Pricing Adjustments

We reserve the right to:

  • Correct pricing errors.
  • Update incorrect pricing information.
  • Cancel orders affected by inaccurate pricing.

If payment has already been received for an order cancelled due to a pricing error, a full refund will be issued using the original payment method whenever possible.

Refund Processing

Approved refunds are generally processed within:

Up to 10 Business Days

Refund processing times may vary depending on financial institutions, banks, and payment providers.

East Texas Containers Inc is not responsible for delays caused by third-party payment processors.

Payment Security

East Texas Containers Inc takes reasonable measures to protect customer information and payment-related data.

Customers should ensure that payment instructions are obtained only through official communication channels from East Texas Containers Inc.

Customers should not rely on payment instructions received from unauthorized sources. If you have any questions regarding payment details, please contact our team before completing payment.

Payment Disputes

If you believe a payment has been made incorrectly, notice an unauthorized transaction, or experience any issue related to your payment, please contact us immediately.

Our team will review the matter and work with you to investigate and resolve payment-related concerns.

Business Hours & Time Zone

All payment inquiries, transaction confirmations, and customer support communications are handled according to the following schedule:

Time Zone: (GMT-06:00) Central Standard Time (Chicago)

Business Hours

  • Monday – Friday: 8:00 AM – 4:30 PM
  • Saturday – Sunday: Closed

Requests received outside business hours will be addressed on the next business day.

Changes to This Policy

East Texas Containers Inc reserves the right to update or modify this Payment Policy at any time.

Any changes become effective immediately upon publication on our website. Customers are encouraged to review this policy periodically for updated information.

Contact Us

For payment inquiries, payment confirmation, or transaction assistance, please contact us.

Business Name: East Texas Containers Inc

Address:
10235 County Rd 489
Tyler, TX 75706
United States

Time Zone: (GMT-06:00) Central Standard Time (Chicago)

Business Hours

  • Monday – Friday: 8:00 AM – 4:30 PM
  • Saturday – Sunday: Closed

Phone: +1 (903) 224-5216

Email: sales@easttexascontainers.com

Contact Page: https://easttexascontainers.com/contact/