Privacy Policy

Last Updated: July 11, 2026

East Texas Containers Inc (“East Texas Containers,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, request a quote, purchase our products, or otherwise communicate with us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Contact Information

East Texas Containers Inc 10235 County Rd 489 Tyler, TX 75706 United States

Phone: +1 (903) 224-5216

Email: sales@easttexascontainers.com

Contact Page: https://easttexascontainers.com/contact/

Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Company name (if applicable)

Order Information

  • Products ordered
  • Order history
  • Delivery instructions
  • Quotes requested
  • Transaction details

Payment Information

For payment processing, we may collect information necessary to complete your transaction. Payment information is processed securely through the payment methods you choose.

Technical Information

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referral sources
  • Website usage data

Customer Communications

We may retain communications when you:

  • Contact customer support
  • Send emails
  • Request information
  • Submit website forms
  • Request quotations

How We Collect Information

We collect information when you:

  • Visit our website.
  • Submit a contact form.
  • Request a quote.
  • Purchase products.
  • Contact our customer support team.
  • Subscribe to promotional or marketing communications.
  • Participate in surveys or promotions.
  • Interact with our online advertisements.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Respond to inquiries and quote requests.
  • Arrange deliveries.
  • Provide customer support.
  • Verify transactions.
  • Improve our products and services.
  • Personalize your customer experience.
  • Communicate order updates.
  • Send important service-related notifications.
  • Detect and prevent fraud or unauthorized activity.
  • Comply with legal and regulatory obligations.
  • Maintain business records.

Payment Information

We currently accept the following payment methods:

  • Bank Transfer
  • Apple Pay
  • Zelle

Payment information is collected and used solely to process transactions, verify payments, and complete purchases.

We do not sell, rent, or share your payment information except where necessary to complete a transaction, comply with legal obligations, or protect our legal rights.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality and enhance your browsing experience.

Cookies may be used to:

  • Remember your preferences.
  • Analyze website traffic.
  • Improve website performance.
  • Measure advertising effectiveness.
  • Enhance website security.
  • Understand user behavior.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Google Analytics and Advertising

We may use services such as Google Analytics, Google Ads, and other advertising or analytics platforms to understand how visitors use our website and to improve our marketing efforts.

These services may collect information regarding website interactions, browsing behavior, device information, and anonymous usage statistics.

You may opt out of certain Google Analytics tracking through Google’s available opt-out tools and browser settings.

Information Sharing

East Texas Containers Inc does not sell your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments.
  • Arrange deliveries.
  • Provide website hosting or technical services.
  • Provide customer support.
  • Comply with applicable laws and legal processes.
  • Prevent fraud, security threats, or unauthorized activities.
  • Protect our legal rights and business interests.

All third-party service providers are expected to safeguard your information in accordance with applicable privacy laws.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Theft
  • Alteration
  • Disclosure
  • Destruction

While we take commercially reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services.
  • Complete transactions.
  • Maintain business and accounting records.
  • Comply with legal and regulatory obligations.
  • Resolve disputes.
  • Enforce our agreements.
  • Protect our legitimate business interests.

When personal information is no longer required, we will securely delete or anonymize it where appropriate.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where permitted by law.
  • Request restrictions on certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Object to certain uses of your personal information.
  • Submit privacy-related questions or complaints.

To exercise your rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

East Texas Containers Inc is not responsible for the privacy practices, policies, security, or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website, products, and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

Business Hours & Time Zone

Privacy-related inquiries and customer communications are handled during our normal business hours.

Time Zone: (GMT-06:00) Central Standard Time (Chicago)

Business Hours

  • Monday – Friday: 8:00 AM – 4:30 PM
  • Saturday – Sunday: Closed

Requests received outside these hours will be addressed on the next business day.

Changes to This Privacy Policy

East Texas Containers Inc reserves the right to modify or update this Privacy Policy at any time.

Any changes become effective immediately upon being posted on our website unless otherwise stated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or protect your information, please contact us.

Business Name: East Texas Containers Inc 

Address: 10235 County Rd 489 Tyler, TX 75706 United States

Time Zone: (GMT-06:00) Central Standard Time (Chicago)

Business Hours

  • Monday – Friday: 8:00 AM – 4:30 PM
  • Saturday – Sunday: Closed

Phone: +1 (903) 224-5216

Email: sales@easttexascontainers.com

Contact Page: https://easttexascontainers.com/contact/